So when hubs came home last night we sat there and talked about the problem with the fridge and the way they wouldn’t set it up for us. He told me how when he stopped at Lowes before going back to work that the lady did indeed say that they would come back either yesterday or today to finish there job.
So, when they never showed up yesterday hubs told me to contact them online and see if they were still coming tomorrow. Well the guy I was talking to in the online chat said no appointment had been made to come back. Well, when I learned that I asked when would they be able to return and he told me on Friday. Okay, so I got off the chat and told hubs what the guy told me. Now at this point he was steaming and told me to hand him the phone. He called Lowes and talked to someone in charge and told them what was going on. And he told them if they couldn’t send anyone out today to finish the setup, that he would set up the fridge himself.
So, the guy on the phone told him he would contact the people who make the service calls for Lowes and see what was going on and he would call him back. Now, a little while later he finally gets a call back and apparently they removed our appointment for today and changed it to Friday. So, hubs told the guy that he had had enough and would set it up himself BUT he was expecting some money back for having to do it himself. Considering the fact that they had agreed to set it up before but never finished the job. The guy agreed and said we would get credit on our account for the setup fee. A $200 dollar credit would be added to our account.
After he hung up the phone I told him, it all sounded nice but as usual nothing ever good happens later. It’s usually just broken promises. So I went to bed and laid there for a few minutes and heard hubs making all kinds of noise so I got up and saw that he had already removed the old fridge and was moving the new fridge to the kitchen, No tools to help him. Just his strength was all and I was telling him he should stop and get someone to help him tomorrow. But he was stubborn and determined to do it himself. After he got the water line connected he moved the fridge into the cubby hole and I spent an hour removing the plastic from all the drawers and door handles. The door handles were a PITA to get done because the plastic was vacuum sealed to the metal and it was crazy trying to remove it.
Finally, the fridge was set up and I started moving everything from the coolers back to the fridge. Lots of food items had to be tossed from water filling up inside them. But the rest was okay and we were good to go. Now he said that Friday when they showed up that they would find the old fridge on the porch and stuffed inside was going to be all that packing material he removed from the new fridge, lol. So, this morning as I sat here at my computer I decided to check my email and guess what? I received an email from Lowes letting me know that the receipt for the new fridge had changed. We were indeed getting a $200 credit for the setup and installation fee we were charged. Yee Haw! As soon as hubs gets up he will be happy to hear that!
I am so happy he set up the new fridge and it’s already making ice this morning. it’s so cold inside I might need to change the setting because I don’t want all the food frozen, lol. Anyway, I just thought I would let you know what happened with our new fridge. Have a great day today and hugs,
